Free Shipping on all US orders above $50.

100% satisfaction guaranteed.

We’re happy if you’re happy. If you are unsatisfied with your purchase in any way, we will accept it back for a full refund to your original method of payment within 30 days of purchase. Simply email our Customer Support team at hello@lovehair.com with your order number and we’ll be happy to help you. Please note, all customers are responsible for their own return shipping costs.

In the instance that you have received a defective product, please email us and we will be happy to assist you with an exchange.

Below are a some FAQs in regards to our return policy.

  1. How long do I have to return my purchase?

We are happy to accept returns within 30 days of purchase.

  1. When will I receive my refund?

Once we receive your return tracking information, we will go ahead and issue your full refund back to your original method of payment.

  1. How do I initiate a return?

Please email our Customer Support team at hello@lovehair.com with your order number within 30 days of purchase if you wish to return your product.

  1. How may I contact you?

You are welcome to contact our Customer Support team at hello@lovehair.com. We are here to help.

  1. Do I have to pay for the return shipping cost?

Yes, all customers are responsible for their own return shipping costs.

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