Please check your email inbox for your shipping confirmation email (1 – 2 business days after your order has been placed), which will include your tracking information. All information on the status of your package will be available on the carrier’s website. We encourage you to keep a close eye on your online tracking information in case there are any important alerts or updates on your package.
Please note, carriers will sometimes take 24 – 48 hours to update their online tracking information. If your tracking information has not updated after 48 hours, please reach out to our Support Team at hello@lovehair.com with your order number and we’ll be happy to help you.Help Topics
Questions answered by specific topic.
Love Hair Usage and Care
- At what temperature should I store the Coconut Oil?
- Will the Coconut Oil harden?
- Will the Coconut Oil melt?
- What is the shelf life of Coconut Oil?
- Can I use this product on my baby?
- I’m pregnant, can I use this product?
- Can I use this Coconut Oil for my hair and skin?
- Will Coconut Oil cause me to break out?
- Can you eat Coconut Oil?
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About Love Hair Products
- Why is my Coconut Oil liquid?
- What does your Coconut Oil smell like?
- What does beauty grade Coconut Oil mean?
- Are your products non-GMO?
- What does cold-pressed Coconut Oil mean?
- Where do the coconuts come from?
- How is your Coconut Oil made?
- What is the texture of the Coconut Oil like?
- Are there artificial preservatives in the Coconut Oil?
- Do you test on animals?
- What is the difference between refined and unrefined?
- How long does Coconut Oil last/when does it expire?
- Is Love Hair Coconut Oil hypoallergenic?
- Where is your Coconut Oil manufactured?
- How is this Coconut Oil different from regular cooking Coconut Oil?
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Why Choose Love Hair
Orders
Shipping and Billing
- Do I have to pay tax on my order?
- How much does your product cost?
- Why was I charged an international transaction fee?
- Do you store my credit card information on file?
- What currency are the prices on your website listed in?
- What methods of payment do you accept?
- What carrier will be used to ship my package?
- How much does shipping cost?
- Where is your warehouse located?
- Why do you only ship within the U.S.?
- How long does processing and shipping take?
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